Books
A catalog of work grouped by proven demand. These books are written for practitioners, not theorists.
01 / Sales (Primary Revenue Driver)
The Sales Process: 70 Objections and How to Overcome Them
AmazonA comprehensive guide covering the top 70 objections encountered in sales, with techniques and best practices for handling them.
Overcoming the Gatekeeper: How to Win Over Your Fear and Make More Sales
AmazonTechniques to bypass gatekeepers and reach decision makers directly.
02 / Management & Organisational Dysfunction
03 / Systems, Payments & Commercial Reality
The Online Payments Landscape: PSPs, Gateways & Regulations
AmazonUnderstanding the infrastructure of digital commerce.
The Online Payments Industry - A Beginner's Guide
AmazonA primer on how money moves online.
The Global Payments Playbook
AmazonHow to accept, process, and grow anywhere in the world.
Selected companion essays expanding on the core themes.
Short Guides (PDF)
Companion essays